Just read this article, and can't help but comment. Open Logic has announced a plan to build a support service for open source software. The interesting point is that they propose to do it by enlisting members of the open source community who will then be compensated for the issues they resolve. One of the more memorable points is that you can have your choice of money or swag like x-boxes in return for resolving an issue.
It would be easy to dismiss this as a stunt - and clearly it won't fit all support situations by any means. But wait - there is probably a space somewhere between a cry for help, and a big (and expensive) support contract.
The analogy might be with the people who make a living selling on ebay. They need to be pretty good at what they do to survive. If you are a world expert in an open source project - maybe you could make a living by taking support calls. It could even lead to an online auction, with qualifications, customer satisfaction and other metrics as part of how you set your price.
Maybe this is already happening somewhere, but if not...good luck open logic